Shipping policy

Below you will find information about our shipping costs, estimated delivery times, the courier services used, and how you can track your order.

We ship to selected destinations worldwide. Shipping availability is confirmed at checkout based on the delivery address provided.

We offer free standard shipping on all orders. There are no additional shipping or handling fees.

All orders follow the same processing and delivery schedule, regardless of destination.

Order Processing: Orders are processed and prepared for dispatch within 1–2 business days (Monday–Friday), at 14:00 GMT+01:00
Shipping: Delivery takes 5–9 business days (Monday–Friday) after dispatch.
Estimated Total Delivery Time: The total estimated delivery time is 6–11 business days (Monday–Friday) from order placement.

We know how important it is to stay updated on your delivery. Once your order has been dispatched:

You will receive a shipping confirmation email containing your tracking number.
The tracking information will typically become active within 24–48 hours.

You can use the tracking link provided in your email to monitor the progress of your package in real time.

While we aim to meet all stated delivery timeframes, some external factors may occasionally cause delays, such as:

If you experience any delays beyond the stated timeframe, please don’t hesitate to contact our support team at info@evelinge.com for assistance.

Please use the details below to get in touch with us:

Support Availability Hours :

Monday to Friday from 9:00 AM to 4:30 PM (GMT+1)
Response time: Please allow up to 12 hours for email responses due to high support volume. We appreciate your understanding and patience.

Legal Information:

Store Name: Evelinge

KvK-number: 80976032

Physical Address: Karveel 2, 1132GT Volendam